Product
One agent, on the phone and on your site
Voice and web chat run on the same documents, the same languages and the same concurrency. What you change once is answered the same way in both.
Voice on your own number
Point a SIP trunk at us, take a number from us, or skip telephony altogether and call the agent over WebRTC straight from your site or app. Inbound and outbound share the same trunk and the same caller ID.
Web chat on your own site
One script tag puts the agent in a chat bubble on any page. A conversation keeps its history, so a customer who wrote yesterday is not asked everything again.
Concurrency is shared, and it is yours to set
Your tier caps how many conversations run at once across every medium and every agent. Inbound callers take priority over outbound campaigns, and anyone beyond the cap is queued, offered a callback or transferred — never turned away.
Connect a channel in an afternoon
Point a trunk at us, paste the chat snippet, and place a test call.